Creative Alliance Privacy Policy

Creative Alliance is committed to ensuring that your privacy is protected. This Privacy Policy describes how we use the personal information that we collect from you and protects your personal details.

This privacy notice has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018.

What is Personal Data?

Personal data relates to any information about a person that makes you identifiable which may include but is not limited to:

• Names and contact information i.e. email addresses and telephone numbers
• Personal information such as date of birth, national insurance number
• Educational information (including qualifications, grades, learning needs)
• Characteristics such as gender, ethnicity, nationality
• Financial information such as bank details
• Information about personal preferences and interests
• Company information, financial and staff details
• Website usage data
• Medical conditions
• Religious, philosophical beliefs and political opinions
• Racial or ethnic origin
• Convictions

What does the Data Controller mean?

The “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed. The data protection officer is John Parker, Operations Manager who can be contacted at the above address or on john@creativealliance.org.uk

What is a Data Processor?

A data processor is a person or organisation which processes personal data for the controller.

What is Data Processing?

Examples of data processing listed for GDPR are: collection, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by erasure or destruction.

What Information Does Creative Alliance Collect About Me?

When you visit the Creative Alliance website we sometimes collect personal information from you using forms on the Website, such as when you signup to receive our newsletters, register for an employer pack, or apply for an apprenticeship opportunity or training programme.

We also collect personal information from you when you communicate with us for any reason, including by email, postal mail or telephone, and when you use our Services. By providing your personal information, you enable us to provide you with the services you select.

In addition, as you browse our website we gather some basic data such as which pages you have visited, which we use for statistical analysis – this does not include any personal information. This basic data is passed to Google to allow us to analyse how many visitors use our website, which helps us to improve the site.

If you chose to provide us with your information your personal data is processed by Creative Alliance is based on consent.

Analytics Cookies

We use Google Analytics to anonymously track statistics about who uses our website. This data allows us to count the number of visitors we get and which pages they visit. This helps us improve the way our website works for visitors, for example, ensuring you find the information you’re looking for easily. The visitor information is sent to our Google analytics account via Google.

Social Media Cookies

Occasionally, we embed video content from websites including YouTube, or social networking content from Facebook and Twitter. As a result, when you visit a page with content embedded from social media sites they may place cookies on your computer as well.

You can change your cookie settings at any time, this page explains how to do this:

www.aboutcookies.org

Links to other websites

Our website may contain links to other websites of interest

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The information that we collect and store relating to you is primarily used to enable us to provide our Services to you.

Learners

As part of your enrolment onto the apprenticeship programme or other training training programmes we may collect your personal details including: [name, address, date of birth, siblings, email address, first and second language, work assessment data, dates of attendance, exam/test results, religion, ethnicity, health information, doctor’s details, behaviour record, special needs details.

The uses made of your personal information

The information that we collect and store relating to you is primarily used to enable us to provide our Services to you.

We will use your information to manage and administer your education. This will include putting together class lists, for sending event invitations, for communicating with you, for dealing with admissions, for putting together reports and registers, to check entrance exam results, to allocate you to the correct classes for assessments, to make arrangements for exams or visits, to consider whether to offer places to learners, to consider whether special provision or assistance is required for exams and visits and to be able to tell other colleges your attendance dates if you leave.

The legal basis on which we collect and use your personal information.

Generally, the information is process as part of our public interest task of providing education to you.

How long we keep your personal information.

We will hold your data for as minimum of 7 years in line with our regulatory requirements in line with our regulatory and governing body requirements, where there may be a requirement to hold your data to evidence the completion of studies or for audit purposes.

The information that you give us

As part of your enrolment onto the apprenticeship programme or other training training programmes we may collect your personal details including: [name, address, date of birth, siblings, email address, first and second language, work assessment data, dates of attendance, exam/test results, religion, ethnicity, health information, doctor’s details, behaviour record, special needs details.

Some of the information provided by you will be used by the Education and Skills Funding Agency (‘ESFA’) to fulfil its statutory duties and functions, issue/verify your Unique Learner Number (ULN) to maintain your Personal Learning Record. The ESFA may share your ULN and Personal Learning Record with other education related organisations, Further details of how your information is processed and shared can be found at https://www.gov.uk/government/publications/lrs-privacy-notices

How we transfer your personal information outside Europe.

We do not store or transfer your personal data outside Europe.

Marketing

We will not share your information for marketing purposes with companies so that they may offer you their products and services. You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: info@creativealliance.org.uk or use the unsubscribe options for all our electronic marketing

How long will we hold your Data for?

Marketing: We hold your data for up to 6 years with a review every 3 year.  To opt out or delete at any time, simply email: info@creativealliance.org.uk or use the unsubscribe options for all our electronic marketing. For contracted services we will hold your data for 7 years in line with our regulatory requirements.

The legal basis on which we collect and use your personal information.

The information that we collect and store relating to you is primarily used to enable us to provide our Services to you.

For Business to Business Clients and Contacts our lawful reason for processing your personal information will be “legitimate interests”.  Under “legitimate interests” we can process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.

For Business to Consumer Customers and Contacts our lawful reason for processing your personal information will be “A contract with the individual” e.g. to supply goods and services you have requested, or to fulfil obligations under an employment contract or an Apprenticeship Agreement.  This also includes any steps taken at your request before entering into a contract.

If you chose to provide us with your information your personal data is processed by Creative Alliance is based on consent.

You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: info@creativealliance.org.uk or use the unsubscribe options for all our electronic marketing

Automated decisions we take about you

We do not make automated decisions using this personal data.

YOUR RIGHTS

You have a number of rights over your personal information, which are:

• the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal data is being used – please refer to the ICO’s website for further information about this (https://ico.org.uk/);
• the right to ask us what personal information about you we are holding and to have access to a copy of your personal information;
• the right to ask us to correct any errors in your personal information;
• the right, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, to ask us to delete your personal information;
• the right, in certain circumstances such as where we no longer need your personal information, to request that we restrict the use that we are making of your personal information;
• the right, in certain circumstances, to ask us to review and explain our legitimate interests to you; and
• the right, where our use of your personal information is carried out for the purposes of an agreement with us and is carried out by automated means, to ask us to provide you with a copy of your personal information in a structured, commonly-used, machine-readable format.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and will update it from time to time to make sure it remains up-to-date and accurate.