We’re Hiring: Evaluation Co-ordinator

Evaluation Coordinator

Part-time / Flexible hours available

PAYE (although freelancers would be considered)

12-month fixed term contract

£20k per annum pro rata

Closing date: 17th September

Interviews: w/b 24th September t.b.c.

Potential Start Date: October


This post is supported with funding from the Key Fund Enterprise. For more information about what they do and who they are, please visit their website www.thekeyfund.co.uk


Creative Alliance is a nationally recognised and award-winning apprenticeship training and vocational work based learning provider. It specialises in enabling people from all backgrounds to develop their talents within digital, creative and marketing roles within any company. It is the only Independent Training Provider offering a full range of creative, digital and marketing apprenticeships across the Midlands.


The company are now looking to appoint a part-time Evaluation Co-ordinator to be responsible for planning, delivering and producing reports on the outcomes and impacts of our work with learners and employers. This will include gathering monitoring data using our CRM system SalesForce and undertaking in depth evaluation with learners, employers, other partners and the team here at Creative Alliance.


A comprehensive impact and outcome evaluation framework has been produced and will form the basis of the work programme for this role.


To apply please send CV and Covering Letter to Noel Dunne: noel@creativealliance.org.uk



Evaluating impact:

  • To develop and implement a monitoring and evaluation framework across all our apprenticeship activity: Information & Advice; Recruitment Guidance; On-Programme Training and Post Programme Impact.
  • To work with staff to establish and review clearly defined and measurable outcomes for each aspect of the apprenticeship programme.
  • To work with the delivery staff to establish, and then periodically review, systems for capturing data that allows progress against the agreed outcomes to be measured.
  • To design, produce and implement instruments and tools for data collection.
  • To contact learners, employers, other partners and staff to ensure that questionnaires, interviews, focus groups and other data collection methods are undertaken and that the data is collated, indexed and stored in the shared area;
  • To use the quantitative and qualitative data to produce quarterly reports on the outcomes and impacts of the apprenticeship programme.
  • To take the lead on producing reports for clients and any other reporting requirements, such as presentations.
  • Review & implement new diagnostic assessment tools of Knowledge Skills & Behaviours required by standards to more effectively measure Progress and Distance Travelled alongside the Development Coaches.
  • To analyse this data on a regular basis and report to the senior management team to ensure that this insight is used to inform the development of the apprenticeship programme and to inform business development activities.
  • To work with the whole team so that this service user insight can be used as part of the internal quality assurance mechanism for project delivery.

Presenting analysis and production of reports:

  • To analyse the data generated by monitoring and evaluation processes, and present management information for the organisation that measures performance against agreed outcomes and targets.
  • To take the lead in producing data and analysis on the impact of the apprenticeship programme to be included in the organisation’s Annual Report, and any other impact reports, that is suitable for a variety of internal and external audiences.
  • To generate data in a format agreed with the Director and Business Development Manager for reports to donors or supporters, or in the production of funding applications and bids or marketing materials.


  • To undertake such other responsibilities as directed by the Director
  • To work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
  • To assess and take responsibility for one’s own performance.


You will report to the Director Noel Dunne and Business Development Manager James Ellis.




  • Studying for a Graduate / Post-Graduate level or equivalent relevant experience in evaluation or social research techniques is helpful.


  • Demonstrable experience of both qualitative and quantitative impact evaluation techniques in a work environment.
  • Excellent communications skills, proven both in writing and verbally.
  • Proven IT skills, with experience of developing, maintaining and manipulating databases and using other analytical tools for evaluation purposes.
  • Good knowledge of the education, skills and work based learning sector is an advantage.

Skills & Abilities:

  • Highly developed analytical skills, with the ability to apply creative solutions to complex problems.
  • Ability to work independently and as part of a small team.
  • Ability to be highly organised, in order to manage and prioritise workload.
  • Ability to create effective and efficient systems for gathering and analysing data.
  • Ability to work collaboratively, while taking responsibility for own programme of work.

Personal Style and Behaviour

  • Commitment to the Education, training, work based learning and social enterprise sectors;
  • Commitment to excellence.
  • Effective communicator at all levels.
  • A commitment to equality of opportunity, respect, openness and fairness, promoting high personal standards of behaviour and professionalism.
  • Proactive and a doer.
  • A successful and effective negotiator and facilitator with a flexible style and approach to different people and partners.

Creative Alliance welcomes applications from all sections of the community regardless of race, gender, sexual orientation, religion, age or disability.

Criminal record check: This post is subject to an enhanced criminal record disclosure check as the post holder will have regular unsupervised access to young people and/or vulnerable adults. The purpose of the check is to ensure that the nature of the applicant’s criminal record, considered alongside evidence of the applicant’s rehabilitation, does not indicate that his or her employment in this role would put current service users at risk.

Download full document here

Evaluation Co-ordinator JD 2018