Business Administrator Assistant
Purpose of the role
Support apprenticeship business administration assistant will support areas of the apprenticeship programme including the monitoring and maintaining of ongoing relationships with apprentices and employers. If you are looking to develop your skills whilst working for an organization that prides itself on really making a difference, that is based at the centre of the vibrant Custard Factory community, then we would love to hear from you.
Support apprenticeship programme administration in all areas including the monitoring and maintaining of ongoing relationships with apprentices and employers. OneFile administration working with learners and employers to ensure learners have completed skills scans, reviews, safeguarding forms.
Onboarding – Employer and apprentice communications to organize enrolment days and skills scans with apprentices and employers
Creating learner registrations for OneFile and reporting on learner progress
Reception duties – answering telephone and email enquires
Create and maintain learner records
Scanning and filing enrolment paperwork
Contacting employers and learners to set up skills scans
Contacting t employers and learners to sign reviews and ILP’s
Keep accurate and up to date records using Salesforce and OneFile.
Support the general administrative needs of the business.
Follow up with attendance tracking for training seminars with the company administrator
Support the internal and external communications of the company. Preparing emails, letters and reports and answering the telephone and meeting clients and young people.
Act as a positive advocate of the company at all times
Ensure that safeguarding and health & safety policies are observed and positively implemented
Carry out any other reasonable duties as required and agreed with your line manager
This opportunity is funded through DWP so applicants, therefore, must be in receipt of Universal Credit.
A team player with excellent communication skills.
Good written communication skills
Having a high attention to detail in all written communications.
Proactive and positive with a ‘can do’ attitude and the ability to multi-task.
Ability to use a range of IT skills software.
Exceptional skills in relation to data entry – accuracy, attention to detail and initiative
Organised, articulate and enthusiastic.
Strong communication and interpersonal skills.
Good time keeping.
Professional in attitude and manner.
Determined to succeed.
Training to be provided:
All kickstarts have training included as part of the programme. This will be employability skills programmes and training for the role.
Enthusiastic and committed
Keen to learn and develop skills, and willingness to embrace change
Ability to think independently and work within a team
Punctual and Reliable