1. Home
  2. Kickstart
  3. Business Administrator Assistant

Business Administrator Assistant


Purpose of the role

Support apprenticeship business administration assistant will support areas of the apprenticeship programme including the monitoring and maintaining of ongoing relationships with apprentices and employers. If you are looking to develop your skills whilst working for an organization that prides itself on really making a difference, that is based at the centre of the vibrant Custard Factory community, then we would love to hear from you.


Main Responsibilities

Support apprenticeship programme administration in all areas including the monitoring and maintaining of ongoing relationships with apprentices and employers. OneFile administration working with learners and employers to ensure learners have completed skills scans, reviews, safeguarding forms.


Core Duties:

Onboarding – Employer and apprentice communications to organize enrolment days and skills scans with apprentices and employers

Creating learner registrations for OneFile and reporting on learner progress

Reception duties – answering telephone and email enquires

Create and maintain learner records

Scanning and filing enrolment paperwork

Diary scheduling

Contacting employers and learners to set up skills scans

Contacting t employers and learners to sign reviews and ILP’s

Keep accurate and up to date records using Salesforce and OneFile.

Support the general administrative needs of the business.

Follow up with attendance tracking for training seminars with the company administrator

Support the internal and external communications of the company. Preparing emails, letters and reports and answering the telephone and meeting clients and young people.

Act as a positive advocate of the company at all times

Ensure that safeguarding and health & safety policies are observed and positively implemented

Carry out any other reasonable duties as required and agreed with your line manager


This opportunity is funded through DWP so applicants, therefore, must be in receipt of Universal Credit.

Skills required:

A team player with excellent communication skills.

Good written communication skills

Having a high attention to detail in all written communications.

Proactive and positive with a ‘can do’ attitude and the ability to multi-task.

Ability to use a range of IT skills software.

Exceptional skills in relation to data entry – accuracy, attention to detail and initiative

Organised, articulate and enthusiastic.

Strong communication and interpersonal skills.

Good time keeping.

Professional in attitude and manner.

Determined to succeed.

Training to be provided:

All kickstarts have training included as part of the programme. This will be employability skills programmes and training for the role.


Personal Qualities:

Enthusiastic and committed 

Keen to learn and develop skills, and willingness to embrace change 

Ability to think independently and work within a team 

Punctual and Reliable

Things to consider:
You need to be 18-25 years old and on Universal Credit.
Future prospects:
You’ll receive employability support to help you produce a new CV and portfolio so you can compete for positions after your six months on the Kickstart scheme. Once we have appointed our Placement, we will look at which of the Digital Skills for Business courses (coding & web design; digital content production; design; digital marketing) best meets your development needs and you will attend that level 3 certified 60-hour tutor led course provided by Creative Alliance.