Mitchell Arts CentreMitchell Arts Centre


Broad Street ,Stoke-On-Trent ,ST1 4HG
Hours per week: 37.5
Working week: Monday - Friday

​​​​​​​Mitchell Arts Centre is committed to serving our community by providing opportunities in arts. We provide space hire to local makers and creators, host live music shows, host Royal Opera, National theatre, and Royal Ballet streams, and have a developing education department that aims to encourage and inspire the community through arts education.

Job responsibilities would include:

  • Assisting front of house with daytime and evenings shows
  • Assisting front of house with our MAC film events program
  • Box office administration
  • Supporting the Café with event refreshments
  • Room set ups and organizing equipment
  • Assisting marketing and media for events
  • Contributing to our education department with practical assistance in workshops, and general administration tasks.

The above roles will require the following skills;

  • Café / Box office assistant will show excellent customer service skills and will accept payments, issue receipts, answer inquiries, provide information to customers about our programme, and maintain a clean workspace.
  • Front of house assistant will show excellent communication skills, show people to their seats, be on hand for help, ensure that visitors have a comfortable visit and that our venue remains accessible to the public, and is responsible for the safety of the audience including management and evacuations.
  • Marketing and media assistant will work with the team to create reports, and databases, assist with social media, website content and artwork design, and contribute to developing ideas to encourage audience development and engagement.
  • Education assistant will be dynamic and passionate about arts education. They will demonstrate excellent communication skills and confidence. They will be responsible for assisting workshops, developing new ideas, managing projects, and developing a client base.
  • This opportunity is a general role that will involve aspects of all departments, as a venue assistant you will be dynamic and keen to welcome new experiences. The venue assistant will work remotely through task-based work and within the theatre. Training will be given by our Duty Manager and education officer to ensure that the venue assistant is confident with their duties.

English and Maths GCSE's at grade C/4 are essential for this role.

Skills required:
Communication skills, Customer care skills, Problem solving skills, Patience,
Training to be provided:

Events Assistant-  Level 3 Standard

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

Preparing for your apprenticeship

Preparing for your employer

The need for events

The expectations of your customers and clients

Knowing your stakeholders and vendors

Event logistics

Event rules and regulations

Making technology work for your event

Analysing event success

Preparing for your event

For a full overview of the event assistant standard please click on the following link:

Personal Qualities:
Not Applicable
Things to consider:
Future prospects:
The potential for full time employment is available for the right candidate.