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Partnerships Assistant, Creative Industries (SME’s and Membership)


Main Responsibilities

Our Partnerships Assistant will develop knowledge and skills of account, database management and general administration whilst bringing a young fresh perspective to the impact we can make across the creative sector. Your main responsibilities will include desk-based research as well as providing database and membership support.

Core Duties:

Some of your main day-to day duties will include desk-based research to build and grow our database of prospects (SMEs, micro-businesses and individuals) for our enterprise and growth membership and identify opportunities to enhance the capacity of the membership’s offering.

You will also offer database and membership support including; coordination support for membership activity (e.g., mentor matching, pitching & networking events, curating business toolkits, on-boarding venues for co-working space), gathering feedback and testimonials, supporting the preparation of data and reports on membership engagement, maintaining databases throughout the account management process, working with the team to support and maintain web content and ad hoc gathering feedback and testimonials administration for Creative UK’s partnerships team.

General Duties:

Adhere to company processes, policies and procedures, particularly GDPR data protection legislation and health and safety best practices around social distancing.

Ensure compliance with all relevant funding conditions and reporting requirements

Act as a point of contact for external enquiries and communication

Work in a way which celebrates diversity in practice, programmes and projects and encourages best practice

Act as a positive advocate of the company at all times

Ensure that safeguarding and health & safety policies are observed and positively implemented

Carry out any other reasonable duties as required and agreed with your line manager


This opportunity is funded through DWP so applicants, therefore, must be in receipt of Universal Credit.

Skills required:

Interested in Business Development

Interested in kick starting a career in Business Development/Partnerships

Communication skills and desire to liaise with people over the phone and email

Good organisational skills

An ability to multi-task

An interest in the Creative Industries/creating societal change

A desire to support CRM database management

A willingness to learn

Training to be provided:

You will receive mentoring and training from the membership managers and team across membership services, how to research, set up virtual events, prepare mailing lists and general account management including business development skills. The People & Operations team will provide training in company systems, processes, how to use virtual event platforms such as zoom and Hopin. 
CRM (Salesforce) training will also be provided along with survey monkey, how to design and distribute surveys and collect data. You will develop copy writing skills with opportunity to write for our members. 
The company is digital first meaning developing knowledge and experience using Office365 e.g. outlook, data storage will be key. You will also be trained on GDPR and general business administration. 

Personal Qualities:
Things to consider:
Future prospects:
Creative Alliance will provide the Kickstart Placement with a mentor to provide ongoing support to effectively integrate them into the culture of the company and help them understand the professional standards we work to. They will receive external employability support from Creative Alliance who will help them produce a new CV and portfolio so they can compete for marketing positions after their six months on the Kickstart scheme.