Purpose of the role
To support the Development and Partnerships team through research and membership administration, developing knowledge and experience across business development within a creative environment.
Some of your main day-to-day duties will involve desk-based research to build and grow our database of potential customers for our impact and change work, identify lead organisations and initiatives across the creative industries which are creating impact and change in areas and align with our policy priorities and identify exciting initiatives for content partnerships.
You will also offer database and membership support including: gathering feedback and testimonials, working with the team to support and maintain web content, supporting the preparation of data and reports on membership engagement, maintaining databases throughout the account management process and administrative and logistical support for events.
Adhere to company processes, policies and procedures, particularly GDPR data protection legislation and health and safety best practices around social distancing.
Ensure compliance with all relevant funding conditions and reporting requirements
Act as a point of contact for external enquiries and communication
Work in a way which celebrates diversity in practice, programmes and projects and encourages best practice
Act as a positive advocate of the company at all times
Ensure that safeguarding and health & safety policies are observed and positively implemented
Carry out any other reasonable duties as required and agreed with your line manager
This opportunity is funded through DWP so applicants, therefore, must be in receipt of Universal Credit.
Interested in Business Development
Interested in kick starting a career in Business Development/Partnerships
Communication skills and desire to liaise with people over the phone and email
Good organisational skills
An ability to multi-task
An interest in the Creative Industries/creating societal change
A desire to support CRM database management
A willingness to learn
Training to be provided:
You will receive mentoring and training from the membership managers and team across membership services, how to research, set up virtual events, prepare mailing lists and general account management including business development skills. The People & Operations team will provide training in company systems, processes, how to use virtual event platforms such as zoom and Hopin.
CRM (Salesforce) training will also be provided along with survey monkey, how to design and distribute surveys and collect data. You will develop copy writing skills with opportunity to write for our members.
The company is digital first meaning developing knowledge and experience using Office365 e.g. outlook, data storage will be key. You will also be trained on GDPR and general business administration.