Company:
Digital Account Manager Apprentice - Multi-channel Marketer apprenticeship
Address:
Description:
Role Purpose
This is a client-facing role focused on communication, coordination, and delivery. Responsible for ensuring clients are informed and that work is executed.
Key Responsibilities
- Attend client meetings to form and maintain client relationships
- Manage communication and follow-ups with clients
- Ensure campaign delivery completion
- Provide support across marketing channels, including socials, Meta and Google
- Use AI to improve campaign efficiency
Success After 6–12 Months
- Running client communication independently
- Leading parts of meetings
- Owning accounts
- Driving delivery
Requirements:
Person Specification
Must Have:
- Confidence with engaging and communicating with clients
- Strong organisational skills
- Communication skills
- knowledge and regular usage of AI tools
Willing to Learn:
- Fundamentals of marketing – via the Multi-channel Marketer apprenticeship
- Commercial awareness
Nice to Have:
- Customer-facing experience
- Shared Culture Fit
- Exposure or foundational knowledge of AI tools
- Avid self-learner
- Positive and ambitious
- Comfortable with pace and ambiguity
- Strong communicators
- Team player
Skills required:
Training to be provided:
You will be completing Level 3 Multi-Channel Marketer Apprentice
As a Multi-Channel Marketer Apprentice, you help with planning, creating and implementing, impactful marketing campaigns across digital platforms. As part of the Marketing team, the multi-channel marketers will contribute to the implementation of the Marketing strategy and plans. You will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function and activities of the company.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Creating your Portfolio
Marketing Principles & Theory
Branding Theory and Effective Communication
Understanding your Audience & Customer Journey
Research Methodologies and Competitor Analysis
Understanding Business Vision and Objectives
Budget Management – Understanding ROI
Marketing Campaign Planning and Scheduling
Marketing Plan Implementation
Content Creation:Planning and Development
Content Creation:Tools (Practical)
Copywriting – Persuasive writing techniques
Quality, Standards and Legislation
SEO: Introduction
CMS/WordPress & Cornerstone Content
Metrics & Analytics: Measurement tools
Reports & Optimisation: Google Analytics
The Multi-Channel Marketer apprenticeship includes an end point assessment. This is done in the final part of the apprenticeship and is how the apprentice is judged on their learning and will include:
• Producing a written Report
• Portfolio of evidence based work
• Presentation and Q&A
• Professional Discussion based on Portfolio
For a full overview of the Multi-channel Marketer standard visit https://www.instituteforapprenticeships.org/apprenticeship-standards/multi-channel-marketer
