People Administration Apprentice

Role Purpose

This role provides comprehensive administrative and operational support across the People (HR) function. The People Administration Apprentice is responsible for managing employee lifecycle documentation (contracts, variations, onboarding and leavers) and supporting compliance-related processes including right to work, DBS and occupational health referrals. You’ll also support recruitment administration, sponsorship licence records, employee benefits administration, HR reporting, and HR systems support (e.g., Sage), acting as a first point of contact for routine HR queries via the shared inbox.

Key Responsibilities

People administration 

• Process paperwork related to variation of contracts for exiting employees, ensuring compliance with legal and organisational requirements.
• Prepare and distribute HR-related documents, such as employment contracts, variation of contract letters.
• Produce regular management reports
• Support the implementation of systems relating to the function, for example Sage.
• Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks, when instructed.
• Support the management of the sponsorship license and records related to sponsorship staff.
• Administer employee benefits platform.
• Serve as a point of contact for employees regarding HR-related questions, concerns, and requests for assistance.
• Facilitate communication between employees and the People Function, and escalate issues as needed to ensure timely resolution.
• Promote a positive work environment and organisational culture by fostering employee engagement and morale.
• Manage queries in the general HR Inbox, escalating to the People and Sponsorship Advisor when required. Support in right to work checks and DBS applications. Submission of Occupational Health referrals
• Adding new starters to platform, Review of routine employee letters, including probation and invitation letter. Ensuring sickness records, and maternity / paternity records are up to date, e.g. on the sickness absence tracker

Benefits:

• Blue light card – We’ll cover your registration fee for the first 2 years (£5), giving you access to discounts across hundreds of retailers and services
• Access to our Employee Assistance Programme – Free, confidential support on a range of topics including mental health, wellbeing, legal advice, and financial guidance
• Access to our Employee Benefits Platform which offers:
• Online GP on demand
• Access to EAP
• Free TAX calculator
• Access to discounts for over 150 retailers
• Detailed information on your pension provider
• Pension Scheme
• Accessible lift in the office for easy access to upstairs
• Completion of a Level 3 Business Administrator Apprenticeship